June 24 - 28, 2019
The Mirage, Las Vegas

Anthony Weinberg

VP of Call Center Operations
Dream Center Education Holdings

11:25 AM From the Ground Up: Key Competencies from a Career Standing Up Contact Center Operation

  • Address best practices for setting up new contact center operations
  • How to achieve both quantity and quality metrics in contact center operations
  • Create scalable models to support future growth

Check out the incredible speaker line-up to see who will be joining Anthony.

Download The Latest Agenda