April Weatherly, Director of Telephone Optimization and Analytics at RLH Corporation
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April Weatherly


Director of Telephone Optimization and Analytics
RLH Corporation

Day Three - Main Conference And Expo: Wednesday, June 26, 2019

Wednesday, June 26th, 2019


12:00 PM How RLH Corp, owner of Red Lion Hotels, uses Intelligent Virtual Agents for Customer Care

  • How RLH leveraged Virtual Agents to support their digital transformation strategy
  • How to make the move from basic IVR to Natural Language IVAs
  • How RLH is improving customer experience from booking to in-room services

Check out the incredible speaker line-up to see who will be joining April.

Download The Latest Agenda