Bruce manages the global demand generation activities, field marketing operations, customer and partner marketing along with our GCAP and consultant liaison programs. Prior to his current role, Bruce was the SVP and MD for Asia Pacific, responsible for all commercial activities, including sales, channel management, delivery and customer satisfaction, based out of Singapore. Prior to Singapore, Bruce was based in Paris and led the strategic solutions group for the Genesys/Alcatel-Lucent business for 5 years. And prior to Paris, Bruce was a co-founder of VoiceGenie Technologies in Toronto, a VoiceXML Self Service IVR platform, and managed the global sales force. VoiceGenie was acquired by Genesys in 2006. Bruce holds a bachelor’s of science degree with honors in engineering physics from Queen’s University in Canada.