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*summer PROMO extended -- ENDS 9/30

June 22 - 26, 2020 | Caesars Forum
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Cheryl China

SVP Escalations Citizens Bank

Cheryl China has oversight of 14 Contact Center Escalation Teams in Cranston, RI and Pittsburgh, PA leading a team of over 180 customer service professionals.  Cheryl has 18 years of Banking/Contact Center Experience. 



Day Four - Main Conference And Expo: Thursday, June 27, 2019

Thursday, June 27th, 2019

10:50 AM Fireside Chat: Coaching for Leadership Development in the Contact Center


Check out the incredible speaker line-up to see who will be joining Cheryl.

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