June 24 - 28, 2019
The Mirage, Las Vegas

Debra Heim


Telecommunications Call Center Manager
State University College at Oneonta


4:35 PM Beyond Millennials: How to Engage Gen Z

  • Why lumped “millenials and younger” as a generation won’t work
  • Nuances of the Z generation
  • Key tips for engaging and retaining the next generation


Check out the incredible speaker line-up to see who will be joining Deb.

Download The Latest Agenda