June 24 - 28, 2019
The Mirage, Las Vegas

Devon Westerholm


Director of CX
Dropbox


4:00 PM Best Practices for Dynamic Customer Journey Mapping

  • Phasing journey maps to dive deeper
  • Keeping the map out of the desk drawer
  • How journey mapping can transform into service design initiatives


Check out the incredible speaker line-up to see who will be joining Devon.

Download The Latest Agenda