Eugene Malobrodsky

Chief Strategy Officer Pango

Thursday, August 27, 2020

Thursday, August 27th, 2020

11:15 AM The Day After Doomsday: How to Navigate Through a Data Breach

It’s one of the most difficult days for the customer function: the day of a data breach. You are faced with earnest customers deeply concerned about their data, legal ramifications, and a PR crisis. What can the customer function do to minimize the damage? In this session, we will explore key considerations in the days and weeks that follow a situation involving customer data:
  • Notification requirements
  • How to prepare your front lines
  • Protecting the organization’s reputation