June 24 - 28, 2019
The Mirage, Las Vegas

Grace Arrazcaeta


Enterprise Transformation Lead
Celebrity Cruises


4:35 PM Celebrity Cruise’s Model for Development beyond the Contact Center

  • Training for a career, not just the contact center environment
  • Workshopping for both personal and professional development
  • eLearning and certification platforms


Check out the incredible speaker line-up to see who will be joining Grace.

Download The Latest Agenda