Jarrod Johnson is the Chief Customer Officer of TaskUs. He is responsible for TaskUs go-to-market strategy and execution across all client-facing and market-facing functions. Jarrod leads the “Client Organization” at TaskUs, including client services (account management), and TaskUs’ consulting function. Jarrod is responsible for all aspects of revenue management and growth for TaskUs. He brings over 20 years of experience in enterprise technology-enabled services, and business management.
Jarrod is a passionate problem solver, committed to delivering on the promises made to clients, and driving growth at TaskUs. Under Jarrod’s leadership, TaskUs has grown from $70 Million in annual revenues to over $400 Million and helped TaskUs secure a significant capital investment from Blackstone in 2018.
Until 2016, Jarrod led Sales & Marketing for FacilitySource, a Warburg Pincus-backed SaaS and Services company that specializes in the Retail Real-estate Services market.
Previously, Jarrod held multiple senior leadership roles at Xerox Business Services (XBX, formerly Affiliated Computer Services Inc.) including Group President, Retail and Consumer Brand Technology Services. Prior to joining Xerox and ACS, Jarrod held several sales leadership, solutions management and business consulting roles while at IBM Corporation.
Jarrod holds an MBA in International Business from Duke’s Fuqua School of Business and a Bachelor of Arts degree in Political Science and Religion from Gustavus Adolphus College in Minnesota.
Jarrod has two, grade school age children with very Italian names (Gaetana & Giovanni). His wife, Deanna DiPizio-Johnson is the proprietor of the popular Salon Pompeo in Dallas, Texas. Jarrod holds a US patent in the field of retail check-out lane optimization.