CCW HAS A NEW HOME!

June 22 - 26, 2020 | Caesars Forum

Jeremiah Webb

President, Shop on Fire CCW Infuencer

Why Jeremiah?
Jeremiah’s focus is on learning & development and taking training to the next level.  At CCW Vegas, he will provide you with insight on how to lead your team to be efficient and successful.

Day Three - Main Conference And Expo: Wednesday, June 26, 2019

Wednesday, June 26th, 2019

5:10 PM Shop on Fire: Take Customer Service Training to the New Level

+ How to turn around an angry or horrible call in 30 seconds or less
+ How to build deep customer loyalty and have your callers rave about you
+ How to take control of the call and have them feel like they're running the show

Day Four - Main Conference And Expo: Thursday, June 27, 2019

Thursday, June 27th, 2019

9:20 AM NETWORKING BREAK IN THE EXPO HALL

Meet the Customer  (throughout the expo hall)
Hear directly from the clients of our vendors at their booths. Participate in Meet the Customer, gamify vendor sourcing, and win prizes along the way.

Brilliance Clinics  (in the CCW Digital Lounge, center of the expo hall)
CCW’s top influencers make themselves available for consultations with CCW attendees.  Address your biggest customer contact challenges while onsite!  Take the opportunity to meet CCW influencer Jeremiah Webb.

Meet, Greet and Books Signings  (in the CCW Digital Lounge, center of the expo hall)
James Dodkins: 136 Ideas for Rockstar Employee Engagement
Annie Meehan:  The Pineapple Principle

Check out the incredible speaker line-up to see who will be joining Jeremiah.

Download The Latest Agenda