June 24 - 28, 2019
The Mirage, Las Vegas

Kim Rosenlund


Vice President of Marketing and Customer Experience
United Dental Partners


11:25 AM From the Ground Up: Build the Business Case for CX

  • Convincing senior leadership the importance of the contact center
  • How to leverage the right data to tell the story
  • Prioritize people, process and technology as you build your CX vision


Check out the incredible speaker line-up to see who will be joining Kim.

Download The Latest Agenda