June 22 - 26, 2020 | Caesars Forum

Krystal Cottrell

Product Manager Sunstate Equipment

Krystal works as an internal consultant at Banner Health supporting various business architecture and digital servicing integrations.

Why Krystal?

Krystal's diverse background has included a variety of call center technology implementations across a wide variety of enterprises.  At this time, she is heavily focused on supporting a CRM overhaul at Banner Health.  At CCW Vegas, she will be speaking to how you can view all things contact center through a design thinking mindset.

Check out the incredible speaker line-up to see who will be joining Krystal.

Download The Latest Agenda