Lexi Emmons

Senior Director, Customer Experience Bright Horizons

Lexi is the senior director of customer experience at Bright Horizons.  She directs the customer experience strategy for the employees of 1,100+ clients receiving childcare and educational services. 

Why Lexi?
Lexi leads organizations in designing solutions that reach customers' hearts and minds. She designs and implements solutions that feel personable to each customer. She enables organizations to provide services that feel customized to each individual while leveraging the scale of operations efficiently.