Product Manager & CX Specialist Mitel, MiContact Center
Matthew has over
a decade of experience in the customer experience industry, working primarily
as a highly technical solutions and strategic marketing specialist for contact
center solution vendors. He currently holds global responsibility for leading
the vision, roadmap, and end-to-end product lifecycle as Product Manager for
Mitel’s flagship MiContact Center Business solution. Previously, Matthew held a
Product Marketing Manager position at Mitel where he was responsible for
managing the Go To Market strategy and New Product Introductions for Mitel’s
MiContact Center Business, MiCloud Contact Center, and several third-party
partner solutions. He also previously managed marketing at prairieFyre
Software, an OEM partner acquired by Mitel in 2013, where he was responsible
for product and digital marketing, channel development, and demand generation.
Check out the incredible speaker line-up to see who will be joining Matthew .