Customer Experience Design, Business Application Analyst, IVR/Voice Recognition MedImpact Health System
Why Remus? Remus Establish procedures for contact center systems
releases and maintenance processes. He is a liaison to cross functional teams
to provide input into application modifications and development of new product
features based upon customer/user input, and technology direction. At
CCW Vegas, he will lead a discussion on Intelligent Routing and effectively
integrating business applications.
Check out the incredible speaker line-up to see who will be joining Remus.