Announcing...
JOE MONTANA
as Closing Keynote!

June 22 - 26, 2020 | Caesars Forum, Las Vegas

Ronda Feague

Director, Instructional Design Strategy & Contact Center Learning Choice Hotels International

Ronda leads instructional design and contact center learning for Choice Hotels International.

Why Ronda?

Ronda's focus on organization-wide instructional design and delivery bring a more traditional L&D perspective to CCW Vegas.  Her session focused on instructional design specific to the contact center pulls best practices from in and out of all things "customer" to focus on actionable outcomes.

Check out the incredible speaker line-up to see who will be joining Ronda.

Download The Latest Agenda