June 24 - 28, 2019
The Mirage, Las Vegas

Russel Lolacher


Web and Social Media Services Expert
CCW Influencer


2:40 PM How to Get Started with Social CX

  • View social media as a customer engagement tool
  • How social fits in to your broader CX strategy
  • Social interactions in complex or regulated industries


Check out the incredible speaker line-up to see who will be joining Russell.

Download The Latest Agenda