June 24 - 28, 2019
The Mirage, Las Vegas

Scott Casciato

Senior Director, eCommerce Fulfillment & Customer Service
DICK'S Sporting Goods

4:00 PM Transform Culture by Building Relationships Over One-Off Transactions

  • Looking at CX through the lens of channel-based technology products
  • How product teams collaborate with all things customer
  • Take a human-centered approach and define problem areas 

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda