June 24 - 28, 2019
The Mirage, Las Vegas

Sundar Chari

Director Customer Experience

12:00 PM CX Through the Lens of Process Excellence

  • Process innovation as a core CX competency
  • How the contact center can influence product improvement
  • How change management should complement process transformation

Check out the incredible speaker line-up to see who will be joining Sundar.

Download The Latest Agenda