Sundar Chari

Director Customer Experience

Day Four - Main Conference And Expo: Thursday, June 27, 2019

Thursday, June 27th, 2019

12:00 PM CX Through the Lens of Process Excellence

  • Process innovation as a core CX competency
  • How the contact center can influence product improvement
  • How change management should complement process transformation

Check out the incredible speaker line-up to see who will be joining Sundar.

Download The Latest Agenda