Trina Martin


Corporate VP, Service Strategy
New York Life Insurance Company

Day Three - Main Conference And Expo: Wednesday, June 26, 2019

Wednesday, June 26th, 2019


4:35 PM Evolving Your Contact Center for Customer-Centricity

  • Develop strategies to balance the needs of the business and the needs of your employees
  • Build work streams and customer councils to break down silos in your organization
  • Create a comprehensive program that leverages insights uncovered in the contact center

Check out the incredible speaker line-up to see who will be joining Trina.

Download The Latest Agenda