Troy Shaffer

VP, Contact Center Operations SCAN Health Plan

Troy Shaffer has a broad range of executive leadership experience across various industries: Healthcare, Mortgage- Finance, Computer and Technological Logistics, and Retail.

Currently he serves as the Vice President of Contact Center Operations with SCAN Health Plan in Long Beach, CA. Responsible for leading a high performing, award winning team that is dedicated to providing unparalleled service to members.

His passion is delivering outstanding customer service and experiences; developing staff to their full potential and helping others achieve their inner greatness.

Check out the incredible speaker line-up to see who will be joining Troy.

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