A User Experience (UX) team is a vital tiger team to address and improve touch points along the customer journey. From a more navigable web experience to rolling out a new automated voice system, your UX team is the key to disruptive CX improvements through new and existing digital products. In this session, we will address:
The power of a UX team for the service experience
User research and the development process
How to prioritize UX projects
Check out the incredible speaker line-up to see who will be joining Wendy.