Eckoh is a global provider of PCI DSS compliant Secure Payment products and Customer Engagement solutions via its Customer Experience Portal. 

Secure Payment Solutions

Our solutions, which can be hosted in the cloud or deployed on the client’s site, removes sensitive personal and payment data from contact centers and IT environments. This offers merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards (“PCI DSS”) and can help towards GDPR. We have solutions for phone, IVR, web, app, mobile and alternative payment methods.

Why Eckoh? 

We're experts in our field, transforming contact center operations by delivering a better customer experience across every channel, boosting agent productivity, reducing operations costs and maximizing payment security. With over 20 years of award-winning experience in contact centers, organizations rely on us, every second of every day.

Eckoh facts:

• UK & US offices
• PCI industry, retail and financial services sector awards for CallGuard, ChatGuard & Apple Pay Phone 
• Level One PCI DSS Service Provider since 2010
• Patents for CallGuard in the UK and USA
• We process over US$1 billion in card payments annually