The partner EducationFolder was part of the previous event. To review the most recent speakers list, click here.
EducationFolder is an innovative suite of Contact Center performance management tools which is revolutionizing the way coaching and training effectiveness is measured. High performance is achieved by combining tools and processes with willing people who are held accountable to the defined processes. Our tool ensures this accountability in a simple to use and engaging environment. Our ambition is to simplify the support processes and provide real actionable information to help improve performance. Our product suite contains modules for Training, Knowledge Management, Quality Assurance, Agent Communication, Coaching and Performance Management all using gamification techniques to engage the agents.
Unsupported Browser Detected
The browser you are using is not supported that will prevent you from accessing certain features of the website. We want you to have the best possible experience. For this you'll need to use a supported browser and upgrade to the latest version.