Enghouse Interactive (booth 723) delivers AI innovation.
The company was recently awarded the IBM THINK2019 Excellence prize for Hybrid Cloud Innovation. Enghouse AI Insights provides customers with comprehensive, actionable information extracted from all their customer interactions, transforming the contact center into a revenue growth platform and helping deliver the most personable, personalized end-user experiences possible.
Enghouse Interactive strives to be the world’s most reliable contact center technology provider and offers the most comprehensive contact center solutions, processing over 1Billion daily transactions across 120+ countries, 10,000+ customers with 1Million+ seats implemented.
Other Innovations Include: Native MS Teams Integration and the new Amazon Connect SmartDialer.