ProcedureFlow makes your employees experts
faster. By combining the power of a knowledge base, work flow, and agent
scripting, contact centers can reduce agent effort and provide the best
possible customer experience. ProcedureFlow acts as a training and on the job
support tool for agents, enabling them to start work sooner with confidence.
Breaking down long, and complicated processes makes them easy for anyone to
follow, ensuring quality and consistency across the board.