The partner Sitel was part of the previous event. To review the most recent speakers list, click here.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 28 years of experience, Sitel's 58,000 employees support clients with CRM contact center services, providing predictable, measurable Return on Customer Investment by building customer loyalty, increasing sales and efficiency. Sitel's solutions include customer acquisition, customer care, technical support and social media. Support operations span from home based agents to 120 centers in 24 countries. Sitel manages programs on behalf of some of the best known brands in 40 languages.