Smooch by Zendesk
Smooch connects any customer experience software to all the world's messaging channels for a more human customer experience. Since 2015, Smooch has enabled global software companies and brands like Oracle, Zendesk, Genesys, Freshworks, Lithium, Sparkcentral, Four Seasons Hotels & Resorts, Uber and Betterment to deliver persistent, omnichannel conversations over any messaging channel. These channels include web and in-app messengers, WhatsApp, Facebook Messenger, WeChat, LINE, Telegram, Twitter DM, Viber, SMS, RCS, email and voice assistants. Whether for simple text, rich and interactive messages, or automated experiences and bot interactions, Smooch's APIs and SDKs enable businesses to bring the power of modern messaging to their customers.