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June 22 - 26, 2020 | Caesars Forum

Reserve Your Passes for Customer Contact Week


DAY 1 – SITE TOUR EXPERIENCE DAY
  • Site Tour Experience 1: Zappos & Windham Professionals 
  • Site Tour Experience 2: Zappos & GES
  • Site Tour Experience 3: T-Mobile Arena & Zappos
  • Site Tour Experience 4: GES & Zappos
  • Site Tour Experience 5: Windham Professionals T-Mobile Arena & TTEC
DAY 2 - CCW Technology & Innovation Focus Day
DAY 2 -  PRE-CONFERENCE WORKSHOP DAY
  • Workshop 11: Next Generation Omni-Channel Contact Center: AI, NLP, Web Chat & Chatbots
DAY 3 - MAIN CONFERENCE AND EXPO
  • IDG 1: Chatbots
  • IDG 3: Remote Agents
  • IDG 4: CX Automation
DAY 4 – MAIN CONFERENCE AND EXPO
  • IDG 42: Omnichannel
  • IDG 49: Customer Journey Mapping
DAY 5 – SITE TOUR EXPERIENCE DAY
  • Site Tour Experience 8: Zappos & Windham Professionals
  • Site Tour Experience 9: Zappos & GES

END-USER PRICING

VENDOR PRICING

AWARDS/ADD ONS

Registration Tools


Ways to Save


End User Vs. Vendor

Vendor Pricing is applied to any company that offers customer management products or solutions regardless of the role, responsibility, or job title of the executive considering attendance. This includes but is not limited to Customer Management Technology, Outsourcing Services, Consulting Services, and Customer Management Hardware or Software. It is at sole discretion of the CCW staff to determine the applicable pricing grid by considering these guidelines. Contact us at info@customermanagementpractice.com for more information.


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