The Industry's Most Exciting Night of the Year!

Tuesday, December 14, 2021

Join us & Celebrate in Las Vegas

We look forward to celebrating the incredible innovation successes of our industry, in person once again, during the CCW Excellence Awards! The 2021 Excellence Awards will take place during Customer Contact Week in December - this years' flagship event. CCW will be back at Caesars Forum, December 13-16. Stay tuned for more information on the event program and Awards information.

We have carefully developed our health & safety plan for our 2021 events and will continue to share more information as it is updated.
View our COVID-Safe plan now.

Hosted virtually for the first time ever, the 2020 CCW Excellence Awards honored, recognized and promoted individuals and teams who made a commitment to driving superior contact center and CX performance. The awards were dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions.

Important Dates

Award Applications Available:  July 2021
Award Applications Due: Friday, October 8, 2021
Finalists Announced: Week of November 8, 2021
Awards Ceremony: Tuesday, December 14, 2021

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