The Most Unforgettable Night  of the Year


Nominations now open!

Tuesday, June 23, 2020  |  Caesars Forum, Las Vegas

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2019 CCW Excellence Awards Recap

2019 CCW Excellence Awards Recap

The CCW Excellence Awards are dedicated to honoring the innovation and success in customer contact. The recipients are top performing customer contact executives and world-class businesses. They’re tech geniuses, creative service/solution providers, inventors, and disruptors. From wide-ranging backgrounds and responsibilities, they’re all unified by their relentless commitment to improve the end-to-end customer experience. Take a look at our 2019 CCW Excellence Awards Recap, learn more about the winners and how they came out on top! 


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2017 CCW Awards Applications

Thanks for your interest in the 2017 CCW Excellence Awards! Please complete the below form in order to access the applications and other submission related information.

For questions regarding the awards, please email awards@callcenterweek.com

2018 Application: Customer Contact Leader of the Year

The Customer Contact Leader of the Year is bestowed upon the executive that has led their customer contact operation by significantly increasing both customer and agent experience as a result of their ability to:

  • Utilize technology and drive innovation
  • Drive operational excellence and continuous improvement
  • Demonstrate fiscal responsibility
  • Master executive and internal communication

CCW Excellence Awards Applications

CCW Excellence Awards Applications

The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. The awards are dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions.

Enter your information to view and download the awards applications, find out more information on applying and important deadlines!

For more information, please reach out to us at awards@customercontactweek.com.