2020 CCW Excellence Awards

Finalists Announced: August 10, 2020
Awards Virtual Ceremony: Tuesday, August 25, 2020

Alison Lichtenstein

Director, Customer Experience Design Dow Jones

Why Ali?
Ali is a Customer Experience Design leader at Dow Jones. Ali is no stranger on how to strike the right balance with surprise and delight when it comes to her customers and how to get executive buy-in for experience design.