2020 CCW Excellence Awards

Application Deadline: May 8, 2020
Finalists Announced: June 2020
Tuesday, August 25, 2020  |  Caesars Forum, Las Vegas

Cheryl China

SVP, Director of Credit Card Servicing Citizens Bank

Cheryl China has oversight of 14 Contact Center Escalation Teams in Cranston, RI and Pittsburgh, PA leading a team of over 180 customer service professionals.  Cheryl has 18 years of Banking/Contact Center Experience.