Dustin Cheek is the Vice President of Contact Center Operations at Prime Therapeutics. He brings significant contact center experience across massive enterprise organizations including Amazon, Walgreens and Express Scripts.
Dustin has led significant initiatives at Prime Therapeutics including the launch of a new WFH unit from scratch, from technology to culture. In Vegas, Dustin will be providing WFH insight to our Remote Agents IDG. He also is serving as a judge as part of our CCW Excellence Awards.