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View Event Guide: CCW Austin

View Event Guide: CCW Austin

Last year, we just couldn't get enough CCW, so we went to Austin. This year, we've sharpened the event agenda and we're bringing more world-class speakers with us to lead the program. The Expo Hall will have even more innovative and state-of-the-art technologies and networking activities for you to meet the people you should connect with most.

Check out the official agenda to see what's in store for CCW in Austin including:
  • The "CCW Shark", Daymond John
  • Paul Wallace, Head of Global Customer Success, Halliburton
  • Oris Stuart, Chief Diversity & Inclusion Officer, NBA
  • Aileen Allkins, Corporate VP, Customer Service & Support, Microsoft
  • Steve Grycuk, Chief Experience Officer, Dow Jones
  • Jocelyn Hall, Director, Global Customer Operations, StubHub
  • ...and many more!

This year we're at the Renaissance Austin, 15 minutes from the downtown... so grab your cowboy boots and get ready for live music, BBQ and CCW!


2018 CCW Austin Post Show Report

2018 CCW Austin Post Show Report

CCW Austin convened 350+ customer contact leaders at the Renaissance Austin this past October 9-12 for a week of intensive content and networking. The 2018 theme, Delivering World-Class Service with Speed & Efficiency, focused on the importance of speed and efficiency when it comes to delivering the best customer experience. We're returning to Austin next October 7-11! 

View the Post Show Report to see more about what happened at CCW Austin last year, including who was there, who sponsored, what we loved and what we learned. Then join us for CCW Austin in 2019!