CCW Shark Keynote


Daymond John, the Founder/CEO of FUBU, Presidential Ambassador for Global Entrepreneurship, Star of ABC’s Shark Tank and CEO of The Shark Group will be joining us at Customer Contact Week Austin this October 9-12, 2018 as our "CCW Shark Keynote". 

CCW Austin kicks off with Daymond John’s keynote, "Daymond John’s 5 Shark Points: Fundamentals for Success in Business and Life". Dynamic industry keynotes throughout the main conference follow this inspirational opener focusing on the future of support and best practices in building and sustaining a customer-centric culture.


Customer Contact Week is the world's largest customer contact event series. Our next event, held this October 9-12, 2018, will be bringing together over 400+ customer contact executives and 75+ speakers. 

Some of our other keynote speakers include: 

  •          Jocelyn Hall, Director, Global Customer Operations, StubHub

  • Oris Stuart, Chief Diversity and Inclusion Officer, National Basketball Association (NBA)
  •          Scott Arrieta, Director of Client Experience, Stitch Fix

  • Aileen Allkins, Corporate Vice President, Customer Service & Support, Microsoft
  • Alex Bentley, Product Management Leader & Coach, IBM
  • Steve Grycuk, Chief Experience Officer, Dow Jones
  • and more! 

For more information on their sessions, download the full agenda.


After his keynote session, you will have an opportunity to meet Daymond John and a chance to get a signed copy of his latest book, "Rise and Grind".

Download the agenda below to get started. 


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