Bernard Slowey is the Worldwide Supportability Leader for Digital Customer Support at Microsoft. Bernard is transforming the way Microsoft provides support across its products by leveraging AI to empower customers through world class digital solutions.

In his previous role, he was the head of Microsoft’s Windows consumer support organization globally, empowering customers to do more on Windows, through millions of support interactions each year.

With over 12 years of experience leading technical support delivery at country, regional and worldwide levels across Microsoft, Bernard has a proven track record of leading change to drive improved customer experiences.