Bernard
Slowey is the Worldwide Supportability Leader for Digital Customer Support at
Microsoft. Bernard is transforming the way Microsoft provides support across
its products by leveraging AI to empower customers through world class digital
solutions.
In
his previous role, he was the head of Microsoft’s Windows consumer support organization
globally, empowering customers to do more on Windows, through millions of
support interactions each year.
With
over 12 years of experience leading technical support delivery at country,
regional and worldwide levels across Microsoft, Bernard has a proven track
record of leading change to drive improved customer experiences.