Dawn Bradney, VP Customer Support, Audit & Process Improvement at McKesson

Dawn Bradney


VP Customer Support, Audit & Process Improvement
McKesson

Check out the incredible speaker line-up to see who will be joining Dawn.

Download The Latest Agenda

Day Three: Main Conference And Expo: Wednesday, September 18, 2019

Wednesday, September 18th, 2019


10:50 AM How to Balance Investment in the Right Areas to Maximize Quality Assurance Processes

­­­+ Why Quality Assurance is a dynamic process including implementation and continuous improvement
+ Emphasize why Quality Assurance is not a catch-all
+  How to balance in investing the right people  and adjust their understanding of customer empathy