Deb Zell

Director of Customer and User Experience

Day Two: Main Conference And Expo: Wednesday, October 10, 2018

Wednesday, October 10th, 2018

2:45 PM How a Cross Functional HCD Organization Can Transform Enterprise CX

  • How Dell identified a need for a greater focus on experience design and HCD
  • Building a case for an enterprise human-centered design resource as the CX heart
  • How HCD can serve as a catalyst to break down silos that are a barrier to CX

Check out the incredible speaker line-up to see who will be joining Deb.

Download The Latest Agenda