Dhruba Roy Chowdhury, Head of Support Operation, APAC at Uber

Dhruba Roy Chowdhury

Head of Support Operation, APAC

Check out the incredible speaker line-up to see who will be joining Dhruba.

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Day Three: Main Conference And Expo: Wednesday, September 18, 2019

Wednesday, September 18th, 2019

11:25 AM How to Move the Needle on Key Metrics with Your BPO Provider

+ Strategize your BPO needs with Uber’s “3 Pillars”
+ Identify areas to support and scale for compliance and efficiency metrics
+ Cope with explosive growth and how to scale accordingly