Gabriele "G" Masili, Chief Technology Officer, Customer Service and Support at Microsoft

Gabriele "G" Masili


Chief Technology Officer, Customer Service and Support
Microsoft

Check out the incredible speaker line-up to see who will be joining Gabriele "G".

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Day One: Pre-Conference Day: Workshops And Technology & Innovation Focus Day Monday, September 16, 2019

Monday, September 16th, 2019


2:30 PM PROJECT ANALYSIS: The Myth around AI/Automation Skill Gap in the Vastly Different Customer Contact Landscape

In this project analysis, Gabriele will share information about skills in AI/Automation and the ability to handle the development with our vastly different customer contact landscape in the coming year.