Luke leads customer
experience personalization at Comcast.
His team develops and implements digital, data-driven solutions that
scale to millions of customers while solving each individual’s unique needs. Previously he held leadership roles driving
technology, product development and business transformation at Comcast,
Lockheed Martin and global software start-up.
Luke brings his knowledge of customer experience personalization to CCW Austin. During his session, he will demonstrate how to build a brand of love through personalization and consumer privacy and how to scale and maintain safety and security through more channels.