Maya Lundhagen, VP, Customer Operations & Experience at

Maya Lundhagen

VP, Customer Operations & Experience

Check out the incredible speaker line-up to see who will be joining Maya.

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Day Three: Main Conference And Expo: Wednesday, September 18, 2019

Wednesday, September 18th, 2019

10:50 AM Make Your Own Rules: Think Outside the Box for an Effortless Customer Experience

+ Build a customer experience team around what's special about your organization
+ Balance proactive wants with reactive needs to establish trust with customers
+ Use automation smartly to maximize the human touch