Maya Lundhagen, VP, Customer Operations & Experience at DonorsChoose.org

Maya Lundhagen


VP, Customer Operations & Experience
DonorsChoose.org

Check out the incredible speaker line-up to see who will be joining Maya.

Download The Latest Agenda

Day Three: Main Conference And Expo: Wednesday, September 18, 2019

Wednesday, September 18th, 2019


10:50 AM Make Your Own Rules: Think Outside the Box for an Effortless Customer Experience

+ Build a customer experience team around what's special about your organization
+ Balance proactive wants with reactive needs to establish trust with customers
+ Use automation smartly to maximize the human touch