Meredith Molloy, Director, Customer Experience at The Purple Carrot

Meredith Molloy

Director, Customer Experience
The Purple Carrot

Check out the incredible speaker line-up to see who will be joining Meredith.

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Day Two: Main Conference And Expo: Tuesday, September 17, 2019

Tuesday, September 17th, 2019

2:40 PM Create Customer Advocates Who Surprise & Delight

+ Find and recognize the right talent to hire in times of rapid growth
+ Operate to align agent KPI’s with business goals and customer satisfaction
+ Focus agents to listen, empathize and advocate for the customer for smooth sailing (and hit benchmark goals)