Scotty Werner

Caddy Tales, Author CCW Influencer

Scotty began his career in Baltimore. While attending high school and college he was trying to find a career that he enjoyed all the while trying to stay in shape by going to the gym. Even while Scotty was at the gym, he always had a passion to help others around him. Carving out a niche for himself in the merger and acquisition world, he went on to win the World Bench Press Championships 3 years in a row. Scotty continued to be a resource for companies around the country as business leaders tapped into his vast knowledge of customer service. Over the years Werner continued to hone his skills in the customer service arena. No stranger to hard work, Scotty has always led by example and has taken over 250,000 customer phone calls himself. This wisdom was sought out by companies in the form of leadership to which Scotty is personally responsibility for training over 3,000 customer service professionals.

Werner is now focusing his efforts on using these acquired talents to help others across the country. 


Why Scotty?
Scotty is passionate about helping others that want to deliver spectacular customer service.

Day Two: Main Conference And Expo: Tuesday, September 17, 2019

Tuesday, September 17th, 2019

12:00 Teach Your Team the 6 Techniques for Spectacular Customer Service

+ Transforming a transaction into a relationship
+ How relationships result in a measured increase in loyalty and retention
+ Walk away with actionable takeaways to teach your team immediately

12:30 NETWORKING LUNCH IN THE EXPO HALL (Click for Activities Detail)

Meet, Greet and Book Signings by Scotty Werner and Kelly Radi at the CCW Digital Booth.

Check out the incredible speaker line-up to see who will be joining Scotty.

Download The Latest Agenda