Senior Account Executive
Skip Picciano is all about results
with specific domain experience within the contact center industry. Skip
started as an agent within a high-pace call center taking over 100 calls per
day. 20 years later, Skip works with today’s largest brands to create
effortless experiences for his client’s customers.
He understands how to work with your
contact center leaders as well as the front-line to assess a customer care
team’s Current State, Challenges and Opportunities for Improvement. Skip then leverages that insight to provide
his customers with a Road Map for a potential future state that allows customers
to engage his clients effortlessly.
your customer care center look like if we could remove all obstacles and make
it effortless for customers to engage your brand? Skip can help you identify
those obstacles to allow for an effortless CX as he has done for customer care
centers of all shapes, sizes and industries since 1999.