Spectrum Corporation
Spectrum Corporation is a leading provider of Real Time Reporting Software Solutions for the customer service center and contact centers around the world. Our award-winning enterprise software application is designed to collect and combine real-time and historical data, trouble ticket information, data from in-house databases, and an arsenal of display options used to target large audiences with custom reports on TV wallboards, or display tailored reports directly to an Agent and Supervisor PC with Desktops, Dashboards, and Web Based Reports. Spectrum is selected as an Avaya DevConnect Partner and a Cisco Preferred Solution Partner for the ability to blend data from CMS, IQ, OA, UCCX, and UCCE with content from multiple applications outside the major platforms to create a unique, unifying reporting tool that standard out-of-the-box reporting cannot provide.