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January 28 - 31, 2020 | JW Marriott, Nashville

Bridging the Siloes of Experience Design and DeliveryTo Excel At Customer Experience

Bridging the Siloes of Experience Design and DeliveryTo Excel At Customer Experience

At CCW Nashville 2019, Dr. Natalie Petouhoff, Vice President, Customer Service Innovation at Salesforce led the Holistic CX Panel on Bridging the Siloes of Experience Design and DeliveryTo Excel At Customer Experience. 

This panel presentation takes a holistic view of the customer journey, examining unique enterprise functions, how the influence customer experience, and most importantly how they strive to collaborate with those affecting holistic touch points.


To get a copy of this presentation, please contact us here.


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