LAST CHANCE TO REGISTER!
Limited passes available.

January 28 - 31, 2020 | JW Marriott, Nashville

CX and Design: Why It's Necessary

CX and Design: Why It's Necessary

According to recent CCW Digital Executive Profiling, 74% of contact center leaders consider design a top priority for their organization in the year ahead. The emphasis on design makes sense. Not simply a trendy topic within the greater business space, design thinking directly addresses one of the biggest challenges in the customer contact world: the reactive mindset.


We'll be talking about CX and a variety of other pressing topics at CCW Nashville! View the agenda here.


Please note: That all fields marked with an asterisk (*) are required.