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January 28 - 31, 2020 | JW Marriott, Nashville

Designing for An Automated Future

Designing for An Automated Future

It takes the hard labor of millions of fully-trained agents around the world to answer consumer's questions, put out fires, deliver support, and tend to their every need. But in the age of automation and AI-powered chatbots, is this all about to change?


We'll be talking about automation and a variety of other pressing topics at CCW Nashville! View the agenda here.


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